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Thank you for shopping online with us. To check your order status, please enter your Transaction ID/Order Number with your e-mail address.  Please allow 12 hours after the scheduled delivery date for us to update your delivery status of your order.  And for International orders, allow up to 72 hours for us to update your delivery status. 

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We understand your plans may change and orders may need to be cancelled. We would want to be able to accommodate your requests as best as we can. However,  if your floral bouquet or specialty gift is en route or already delivered, we are unable to cancel your order, the full price applies. Cancellations must be made at least 24 hours in advance. Otherwise, a 50% cancellation charge is applicable. For orders where delivery has been attempted,  If your order is to be delivered today, please call us at  65-64527705 (Singapore & International Delivery) 86-138-50088517(China Delivery) to see if the product is en route or has been delivered. If your product is to be delivered for a future date, please complete the form below. You will receive our confirmation letter soon. You may want to read our cancellation and refund policy...

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