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Home:
> Customer
Service >Substitution
Policy
Substitution
Policy
Substitutions may be necessary to ensure your arrangement or
specialty gift is delivered in a timely manner. The utmost
care and attention is given to your order to ensure that it
is as similar as possible to the requested item.
Flowers
- In arrangements of assorted
flowers, the colors shown online will be used if at all
possible, even if this means substituting other kinds of
flowers of equal or greater value.
- For one-of-a-kind flower
arrangements, such as all roses or all lilies, we will
make every attempt to match the flower type, but may
substitute with another color.
- If the floral container shown
online is not available, a similar container will be
used.
Plants
- For green and blooming plants,
similar plants may be substituted of equal or greater
value.
- For one-of-a-kind plants, such as
orchids, we will make every attempt to match the plant
type, but may substitute with another color.
- If the plant container shown online
is not available, a similar container will be used.
Specialty Gifts
- Specialty gifts may be substituted
with another specialty gift of equal or greater value
and of similar theme and category.
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Copyright © October 2007-2009. Maple Tree Marketing
Trading. All rights reserved.
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